User Terms and Privacy Policy
User Terms and Privacy Policy
Before accessing or using the Vamei website (including creating an account, Browse products, or making an online purchase), please carefully read the following User Terms and Privacy Policy. If you do not agree to any part of these terms, do not use this website or purchase Vamei products. By using this website or placing an order, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions.
Account Registration and Eligibility
When registering an account on our site, you must provide accurate and complete personal information and promptly update it to keep it current. By creating an account, you accept responsibility for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Vamei’s products and services are intended for adult customers; if you are under 18, you may use the site or purchase products only with the involvement of a parent or guardian. We reserve the right, in our sole discretion, to refuse service, cancel orders, or remove or edit user content. For example, if we discover any false information, misuse of the site, or other violations of these terms, we may suspend or terminate your account and any associated orders.
Intellectual Property
All content displayed on this website (excluding user-generated content), including but not limited to text, images, graphics, logos, button icons, audio and video clips, data compilations, and software, is the property of Vamei or its licensors and is protected by intellectual property laws in the United States, Canada, and other jurisdictions. Vamei’s name, logos, product names, and related marks are trademarks or trade names owned by the company or its affiliates and are protected by law. You may not use, copy, reproduce, modify, distribute, or publicly display any portion of this site’s content without our prior written consent. You may view, download, and print content from the site solely for your personal, non-commercial use, provided you comply with these terms. Any unauthorized use of the site’s content may violate Vamei’s rights and we reserve the right to take legal action against such use.
Product Descriptions and Disclaimers
Vamei strives to describe product specifications, features, and performance as accurately as possible. However, we do not guarantee that the product descriptions, prices, availability, or other content on this site are completely accurate, complete, reliable, or up-to-date. This website and all information and services made available through it are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we make no representations or warranties of any kind, express or implied, regarding the operation of the site, its content, or the products sold, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Vamei shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of Vamei products (except where such liability cannot be excluded under applicable law). You understand and agree that using this website (and the internet generally) involves inherent risks; Vamei is not responsible for any technical failures, network downtime, or data security incidents beyond our control. We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control such as, natural disasters, government actions, network outages, and any such delay or failure will not be deemed a breach of these terms.
Governing Law and Dispute Resolution
These terms are governed by, and shall be construed in accordance with, the applicable laws and regulations of the United States and Canada, taking into account the consumer protection requirements of both countries. For consumers in the United States, this agreement and any dispute arising between you and Vamei from your use of the site or purchase of products will be governed by U.S. federal law and the laws of your state of residence, without regard to its conflict of law principles. For consumers in Canada, this agreement and any dispute arising between you and Vamei will be governed by Canadian federal law and the laws of the Province of Ontario, without regard to conflict of law principles, and — except where prohibited by law — any such dispute shall be subject to the exclusive jurisdiction of the courts located in the Province of Ontario, Canada. You agree to waive any objection to the jurisdiction and venue of such courts to the extent permitted by law. You further agree to resolve any disputes with Vamei on an individual basis and not to pursue any claim as part of a class action or other representative proceeding. To the fullest extent permitted by applicable law, any claim or cause of action you have arising out of or relating to this website or any Vamei product must be filed within one (1) year after such claim or cause of action arises, or else it will be permanently barred (if a one-year limitation is not allowed in your jurisdiction, then the shortest period permitted by law shall apply). Nothing in this section affects any rights you may have under applicable mandatory consumer protection laws.
Privacy Policy
Vamei takes the privacy and protection of users’ personal information very seriously. This section of our policy explains how we collect, use, store, share, and protect the personal information you provide when using our website and services, as well as the rights you have regarding your personal information.
Information Collection
When you register an account on our site, place an order for products, contact our customer service, or participate in promotional activities, we may ask you to provide certain personal information. This information may include, but is not limited to, your name, email address, phone number, billing and shipping address, postal code, payment information such as credit card details, and other information needed to verify your identity or to provide services. You have the right to decline to provide some non-essential information; however, doing so might prevent you from using certain features of our services (for example, if you do not provide necessary shipping information, we may not be able to deliver your order).
The personal information you provide may be transferred to and stored on servers located outside of your country or region. For example, to improve service efficiency, we might store data in the United States, Canada, or other jurisdictions where we or our partners operate facilities. You understand and agree that we may store and process your personal information in the U.S., Canada, or other countries; in doing so, we will comply with applicable laws regarding cross-border data transfers and will take necessary measures to ensure that any recipient of your data offers a level of protection for your personal information comparable to that provided under the laws of your home jurisdiction. No matter where your information is processed, we will protect it as described in this privacy policy.
Data Security
We take industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption technologies (such as SSL) to safeguard sensitive data during transmission, we store user passwords using one-way hashing techniques, and we limit access to personal information to employees or third parties on a need-to-know basis for providing services. Despite these precautions, no internet transmission or storage system can be guaranteed 100% secure. We cannot warrant the absolute security of your information in all circumstances. If a data breach occurs despite our safeguards, we will notify affected users and appropriate authorities as required by applicable law and take necessary remedial measures.
Children’s Privacy
Vamei’s website and services are intended for use by adults and are not directed at children. We do not knowingly collect personal information from children under the age of 13. If you are under 13, do not submit any personal information on this site. If we learn that we have inadvertently collected personal data from a child under 13 without verified parental consent, we will endeavor to delete that information as soon as possible. For users aged 13 or older but still under the age of majority in your jurisdiction, we recommend using our website and services under the guidance of a parent or guardian when providing personal information. Your Rights
You have certain rights regarding your personal information. Under applicable U.S. or Canadian law, you may have the right to inquire about the personal information we hold about you, to receive a copy of that information (including details about its source), to request correction or update of inaccurate personal data, to request deletion of personal information that we no longer have a lawful basis to keep, and to opt out of certain data processing activities such as direct marketing. Subject to applicable law, you may withdraw any consent you have given for us to process your personal data. Withdrawing consent will not affect the lawfulness of any processing carried out before such withdrawal. If you wish to exercise any of these rights, you can contact us using the contact information provided below and submit a request. For security reasons, we may require you to verify your identity before processing certain requests. We will respond within the timeframe required by law. Please note that in some cases, laws or regulations may allow us to refuse your request (for instance, if fulfilling your request would violate another person’s rights or if we have a legal obligation to retain certain data). If we deny your request, we will explain the reason in our response.
Before accessing or using the Vamei website (including creating an account, Browse products, or making an online purchase), please carefully read the following User Terms and Privacy Policy. If you do not agree to any part of these terms, do not use this website or purchase Vamei products. By using this website or placing an order, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions.
Account Registration and Eligibility
When registering an account on our site, you must provide accurate and complete personal information and promptly update it to keep it current. By creating an account, you accept responsibility for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Vamei’s products and services are intended for adult customers; if you are under 18, you may use the site or purchase products only with the involvement of a parent or guardian. We reserve the right, in our sole discretion, to refuse service, cancel orders, or remove or edit user content. For example, if we discover any false information, misuse of the site, or other violations of these terms, we may suspend or terminate your account and any associated orders.
Intellectual Property
All content displayed on this website (excluding user-generated content), including but not limited to text, images, graphics, logos, button icons, audio and video clips, data compilations, and software, is the property of Vamei or its licensors and is protected by intellectual property laws in the United States, Canada, and other jurisdictions. Vamei’s name, logos, product names, and related marks are trademarks or trade names owned by the company or its affiliates and are protected by law. You may not use, copy, reproduce, modify, distribute, or publicly display any portion of this site’s content without our prior written consent. You may view, download, and print content from the site solely for your personal, non-commercial use, provided you comply with these terms. Any unauthorized use of the site’s content may violate Vamei’s rights and we reserve the right to take legal action against such use.
Product Descriptions and Disclaimers
Vamei strives to describe product specifications, features, and performance as accurately as possible. However, we do not guarantee that the product descriptions, prices, availability, or other content on this site are completely accurate, complete, reliable, or up-to-date. This website and all information and services made available through it are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we make no representations or warranties of any kind, express or implied, regarding the operation of the site, its content, or the products sold, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Vamei shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of Vamei products (except where such liability cannot be excluded under applicable law). You understand and agree that using this website (and the internet generally) involves inherent risks; Vamei is not responsible for any technical failures, network downtime, or data security incidents beyond our control. We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control such as, natural disasters, government actions, network outages, and any such delay or failure will not be deemed a breach of these terms.
Governing Law and Dispute Resolution
These terms are governed by, and shall be construed in accordance with, the applicable laws and regulations of the United States and Canada, taking into account the consumer protection requirements of both countries. For consumers in the United States, this agreement and any dispute arising between you and Vamei from your use of the site or purchase of products will be governed by U.S. federal law and the laws of your state of residence, without regard to its conflict of law principles. For consumers in Canada, this agreement and any dispute arising between you and Vamei will be governed by Canadian federal law and the laws of the Province of Ontario, without regard to conflict of law principles, and — except where prohibited by law — any such dispute shall be subject to the exclusive jurisdiction of the courts located in the Province of Ontario, Canada. You agree to waive any objection to the jurisdiction and venue of such courts to the extent permitted by law. You further agree to resolve any disputes with Vamei on an individual basis and not to pursue any claim as part of a class action or other representative proceeding. To the fullest extent permitted by applicable law, any claim or cause of action you have arising out of or relating to this website or any Vamei product must be filed within one (1) year after such claim or cause of action arises, or else it will be permanently barred (if a one-year limitation is not allowed in your jurisdiction, then the shortest period permitted by law shall apply). Nothing in this section affects any rights you may have under applicable mandatory consumer protection laws.
Privacy Policy
Vamei takes the privacy and protection of users’ personal information very seriously. This section of our policy explains how we collect, use, store, share, and protect the personal information you provide when using our website and services, as well as the rights you have regarding your personal information.
Information Collection
When you register an account on our site, place an order for products, contact our customer service, or participate in promotional activities, we may ask you to provide certain personal information. This information may include, but is not limited to, your name, email address, phone number, billing and shipping address, postal code, payment information such as credit card details, and other information needed to verify your identity or to provide services. You have the right to decline to provide some non-essential information; however, doing so might prevent you from using certain features of our services (for example, if you do not provide necessary shipping information, we may not be able to deliver your order).
Information Use
We use the personal information we collect to provide you with our products and services, to process your orders and payments, to fulfill deliveries, to offer customer support, and to improve our products and user experience. For example, we use your contact information to notify you about order status or to process refunds, use your payment information to complete transactions, and use your preference data to enhance our website design and product offerings. Additionally, with your consent or as allowed by applicable law, we may use your contact information to send you marketing communications such as new product releases and special offers. If you inform us that you do not wish to receive such marketing messages, we will respect your preference and cease sending them.
Information Sharing
We will not sell your personal information to any third party. However, we may share your information in the following circumstances, and only to the extent necessary:
- Service Providers: In order to fulfill your orders and provide our services, we may share information with third-party service providers that perform functions on our behalf, such as payment processors, logistics and shipping partners, website hosting providers, or data analytics companies. These partners are only permitted to use your information for the purpose of carrying out their duties and are contractually obligated to protect your information.
- Legal Requirements: If required by law, regulation, court order, or governmental authority, we may disclose your information as necessary to comply with such legal obligations or processes.
- Protection of Rights: If we believe it is necessary to disclose information to protect the rights, property, or safety of Vamei or the public (for example, to prevent fraud or reduce credit risk), we may share the necessary information as permitted by law.
- Business Transfers: If Vamei is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. In such an event, we will ensure the acquiring entity is bound by terms that are consistent with this privacy policy, or we will seek your consent where required by law.
The personal information you provide may be transferred to and stored on servers located outside of your country or region. For example, to improve service efficiency, we might store data in the United States, Canada, or other jurisdictions where we or our partners operate facilities. You understand and agree that we may store and process your personal information in the U.S., Canada, or other countries; in doing so, we will comply with applicable laws regarding cross-border data transfers and will take necessary measures to ensure that any recipient of your data offers a level of protection for your personal information comparable to that provided under the laws of your home jurisdiction. No matter where your information is processed, we will protect it as described in this privacy policy.
Data Security
We take industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption technologies (such as SSL) to safeguard sensitive data during transmission, we store user passwords using one-way hashing techniques, and we limit access to personal information to employees or third parties on a need-to-know basis for providing services. Despite these precautions, no internet transmission or storage system can be guaranteed 100% secure. We cannot warrant the absolute security of your information in all circumstances. If a data breach occurs despite our safeguards, we will notify affected users and appropriate authorities as required by applicable law and take necessary remedial measures.
Children’s Privacy
Vamei’s website and services are intended for use by adults and are not directed at children. We do not knowingly collect personal information from children under the age of 13. If you are under 13, do not submit any personal information on this site. If we learn that we have inadvertently collected personal data from a child under 13 without verified parental consent, we will endeavor to delete that information as soon as possible. For users aged 13 or older but still under the age of majority in your jurisdiction, we recommend using our website and services under the guidance of a parent or guardian when providing personal information. Your Rights
You have certain rights regarding your personal information. Under applicable U.S. or Canadian law, you may have the right to inquire about the personal information we hold about you, to receive a copy of that information (including details about its source), to request correction or update of inaccurate personal data, to request deletion of personal information that we no longer have a lawful basis to keep, and to opt out of certain data processing activities such as direct marketing. Subject to applicable law, you may withdraw any consent you have given for us to process your personal data. Withdrawing consent will not affect the lawfulness of any processing carried out before such withdrawal. If you wish to exercise any of these rights, you can contact us using the contact information provided below and submit a request. For security reasons, we may require you to verify your identity before processing certain requests. We will respond within the timeframe required by law. Please note that in some cases, laws or regulations may allow us to refuse your request (for instance, if fulfilling your request would violate another person’s rights or if we have a legal obligation to retain certain data). If we deny your request, we will explain the reason in our response.